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University of London Venues COVID-19 update and further information

14th April 2020
Senate House front view

From 4pm on Friday 20th March, Senate house and all associated venues closed. This includes our Senate House, Student Central & Garden Halls venues but we will continue to support our events community with all our staff working remotely. 


If you are an event organiser, we will contact you to discuss the best way forward. In the meantime, please don’t hesitate to contact our team on the phone, via email or through our online enquiry system. 


We have taken this decision to safeguard the wellbeing of our visitors and staff. You can find more information on the University of London’s #COVID19 information page.


chancellors hall interior of senate house


Amended cancellation policy:

We’ve adapted our cancellation policy to make it easier for our customers during this difficult time. 


Our relaxed cancellation policy means that you can cancel up to 2 weeks before your booking and receive a full refund.

·       This applies to all bookings either new, cancelled or rebooked

·       There are no restrictions based on size of booking

·       We will take or retain deposits for new bookings as well as re-bookings


Our new flexible cancellation policy runs until the end of November when we will then revert to the standard cancellation terms. 


Meanwhile, whilst you may be working from home, we have some tips around online and remote meetings to help you stay productive and efficient. 


We also have some top tips if you’re a personal assistant and may be experiencing an increased workload right now. 


Our friends over at UOL’s Energybase Gym have produced some fantastic exercise videos so you can stay active from home. Perfect your plank, core, or tricep dips now! 


If you need more information contact us here or wish to find out more about our venues for events in the future browse our venues here.

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